Shipping & Processing
Processing and Shipping Policy
Orders may be subjected for verification. This will require a copy of your business license/artist license/shop information. The verification process can take 1-2 business days. Please give our office a call if you have any questions at 1-855-438-8223.
Orders will be processed within 2 – 5 business days after your full payment has been received and verified.
Shipment time will be between 2 – 7 business days depending on your physical address. The total wait time after you place your order will be between 4 – 12 business days. Shipping time and cost vary depending on location, and product ordered.
Hawaii, Alaska, Canada, and Other International Locations please contact us at 1-855-438-8223 for an exact shipping quote.
Rush Shipping Policy
We offer priority handling and delivery on most items upon request. For special instructions, please order by phone at 1-855-438-8223.
Rush shipping fees and expedited shipping costs and custom charges are not refundable.
Cancellations of orders are accepted without penalty before the close of business on the day purchased. A 3% processing fee penalty will be charged for all cancellations after the day of purchase.
No Cancellations are accepted after order has been shipped.
This warranty excludes damage caused by improper setup, neglect, or normal wear and tear.
For certain products, the warranty is through the manufacturer, please refer to the product page for details.
The warranty is voided by non-factory modifications and repairs by unauthorized personnel.
All warranties are limited to factory provided replacement parts, and in-factory repairs or replacements are at the discretion of Tattoo Express Supply.
Only qualified authorized dealers may perform repairs under warranty terms.
We collect sales tax in the state of California. All shipments to CA are subject to California Sales Tax.
Resellers must provide valid reseller’s license in order to be considered Tax Exempt.
Our helpful Customer Service department is committed to assist you in every way. If you have a question or problem with your order, please call 1-855-438-8223 for Customer Service, Monday – Friday, 8am – 5pm PST. Or email us at email@example.com 24 hours a day, 7 days a week.
Special requests or adjustments need to be arranged with our Customer Service department before your order has shipped.